Welcome to North Oakland Medical Centers (NOMC). We are a non-profit community hospital in Pontiac, Michigan, whose mission is to deliver high quality healthcare and health-related services in northern Oakland County in a cost effective and efficient manner.

North Oakland Medical Centers, formerly Pontiac General Hospital and Oakland County’s first hospital, is licensed for 366 beds and is home to a wide variety of specialties including: Acute Medical Surgery, Physical Medicine and Rehabilitation, Intensive Pediatric Physical Therapy, Radiation Oncology, Emergency Centers (Pontiac and Waterford), several out-patient clinics, and Community Services.

Community Services include an Ambulatory Care Center in Waterford (including Walk-In Emergency, Radiology, Lab, Physical Therapy, and Occupational Medicine), Teen Health Centers in Pontiac high schools, physician practices throughout Oakland County, Radiology services in Clarkston and a durable medical equipment company. In addition, North Oakland Medical Centers is home to NOMC Euro-Pēds, the world’s first and only hospital-based intensive physical therapy program for children with neuromuscular disorders.
 

North Oakland Medical Centers is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). JCAHO conducts random, unannounced surveys of NOMC.

The purpose of these surveys is to evaluate NOMC’s compliance with nationally established Joint Commission standards. The survey results are used to determine whether, and the conditions under which, an accreditation should be awarded to the organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. If an individual has pertinent and valid concerns about patient care and safety at NOMC that have not been addressed, he or she is encouraged to contact the hospital’s management. If the concerns cannot be resolved through the hospital, the individual is encouraged to contact the Joint Commission.

To report unresolved concerns or to register a complaint, the public may contact the Joint Commission’s Office of Quality Monitoring directly at 1-800-994-6610 or by email at complaint@jcaho.org